Human Resource Management in Hospitality Industry- A Complete Guide

The hospitality industry, which includes hotels, restaurants, resorts, event management, and tourism services, relies on its workforce to deliver exceptional guest experiences. Effective human resource management (HRM) is vital for the success and sustainability of organizations within this sector. This book focuses on the specific concepts, strategies, and best practices of HRM tailored to the hospitality industry. It covers topics such as workforce planning, recruitment, training and development, performance management, compensation and benefits, employee relations, legal and ethical considerations, talent management, HRM in the digital era, and international HRM. Each chapter provides in-depth coverage with real-world examples, case studies, and practical insights to help readers grasp the unique challenges and opportunities faced by HRM professionals in hospitality. This book aims to equip readers with the knowledge and skills necessary to effectively manage human resources, engage employees, and drive organizational success in this dynamic and competitive field. It acknowledges that the hospitality industry is constantly evolving and encourages readers to stay updated on industry trends and adapt the concepts and strategies to their specific contexts. The book expresses gratitude to experts, contributors, reviewers, and readers for their valuable contributions and interest in exploring the captivating realm of HRM in the hospitality industry, with the hope that it provides a valuable resource for understanding and navigating this complex landscape.